Legal Notice / Privacy Policy
1. Privacy Statement
It is the declared objective of the TCM Practice Mounia Jammal to offer you services that you can use as anonymously as possible. I only request your personal data where it is absolutely necessary for the use of my services, and I leave it up to you to decide how your personal data is used and who may access it.
For all personal data entrusted to me, I guarantee confidential handling and assure you that I collect this data with the utmost care, treat it as strictly confidential, and use it only for its intended purpose. In doing so, I comply with the applicable legal requirements and the principles set out below. By entering your personal data through the services of the TCM Practice Mounia Jammal, you expressly agree that your personal data will be processed in accordance with these principles.
2. Collection and Storage of Data
2.1 Data Entry
All data entrusted to me is stored in a database of the TCM Practice Mounia Jammal, treated as strictly confidential, and not shared with third parties without your consent.
2.2 Storage of Access Data
a) Cookies
The TCM Practice Mounia Jammal uses so-called cookies on its website in order to simplify the use of services and to obtain information for improving its offerings. Cookies are small text files that the web browser stores in a designated directory on the user’s system.
With the help of cookies, I collect data about the use of my services (for example, about content clicked during a session). Users may at any time prevent the acceptance of cookies through appropriate configuration of their browser or choose to be warned before accepting a cookie and decide whether to accept it.
The services of the TCM Practice Mounia Jammal can generally also be used without accepting cookies. However, the use of certain functionalities may be limited if cookies are disabled.
b) Log Files
When accessing my services, general access data is also stored in a log file for statistical purposes. This includes in particular:
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IP address
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Date and time of access
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Name of the accessed file
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Access status (OK, partial content, document not found, etc.)
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Page from which access was made
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Top-level domain (*.ch, *.fr, *.com etc.)
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Web browser used
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Operating system used
The TCM Practice Mounia Jammal processes this data in anonymized form, for example to determine on which days the number of accesses is particularly high. No personal evaluation of the log files takes place.
2.3 Retention of Personal Data
Personal data is stored in a form that permits identification of the data subject only for as long as is necessary for the purposes for which it is processed. When a user account is deleted, all personal data is removed from my system.
In exceptional cases, data may only be stored for a short period (up to a maximum of 14 days).
You may request the deletion of all personal data stored by the TCM Practice Mounia Jammal at any time in accordance with Article 5.
3. Data Security
The TCM Practice Mounia Jammal implements technical and organizational security measures to protect managed data, in accordance with the current state of technology, against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. These security measures are continuously improved in line with technological developments.
However, the TCM Practice Mounia Jammal assumes no liability for the loss of data or its access and use by unauthorized parties.
4. Modification or Deletion of Personal Data
The deletion of data can be requested by sending an email to info@tcm-jammal.ch.
5. Right of Access
Every user of the services of the TCM Practice Mounia Jammal has the right to request information about whether and which personal data concerning them is stored by the TCM Practice Mounia Jammal. Corresponding requests should be sent by email to info@tcm-jammal.ch.
Other questions regarding this Privacy Policy should also be addressed to info@tcm-jammal.ch. I strive to respond to inquiries as quickly as possible.
6. Changes to the Privacy Policy
The TCM Practice Mounia Jammal reserves the right to change this Privacy Policy at any time. Changes will be published via the services of the TCM Practice Mounia Jammal and will come into effect 30 days after publication.
6.1 Privacy Policy as of 1 September 2023
Responsible Person
The person responsible for processing your personal data is:
Mounia Jammal
Witikonerstr. 37, 8032 Zurich
7. Purpose of Processing
The collection and processing of your personal data primarily serves communication with you. This also includes marketing purposes and relationship management. For this purpose, I primarily use communication data and master data.
I may also collect and process personal data for the performance and handling of the treatment contract. Based on your use of my website, I process your data for the purposes described below.
8. Provision of the Website and Creation of Log Files
When visiting my website, general technical visit information is automatically collected in so-called log files, including, for example, the IP address of the device used to access the site.
The collection and processing of these log files serve the purpose of enabling the use of my website, ensuring and improving the security and stability of my systems, optimizing my online offering, and for internal statistical purposes.
9. Contact Form and Email Contact
You can contact me at any time via the contact form or the practice email address. The data collected in this context is processed to handle your request, to contact you, and, for example, to arrange an appointment.
10. Disclosure
I treat your personal data confidentially and only disclose it to those third parties listed in this Privacy Policy.
For various administrative tasks, I engage external service providers. These providers may gain access to your personal data as part of their work, but are contractually obliged to treat your data as strictly confidential.
Your personal data may be disclosed in particular to:
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Trustees in connection with accounting and invoicing
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Tax advisors where necessary for tax purposes
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IT service providers who supply software and manage the website
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Debt collection agencies if claims must be enforced
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Law firms in the event of disputes
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Service providers for invoicing and dispatch of invoices
Additionally, your personal data may be shared with health insurance companies and insurers, particularly in connection with billing.
Your data may also be disclosed to authorities, such as cantonal or federal health authorities, where necessary.
Your personal data may also be shared with other medical and healthcare professionals (e.g., doctors, naturopaths) where necessary for treatment purposes, such as obtaining second opinions or ensuring representation.
Your personal data (e.g., findings, treatment plans) may also be shared with your relatives.
11. Data Transfer Abroad
My website is created using the cloud-based platform Wix. Wix works with trusted partners worldwide.
Further information:
https://support.wix.com/de/article/sicherheitsmaßnahmen-von-wix-im-überblick
Your data may be processed and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required.
Where data is transferred to countries without adequate protection, appropriate safeguards are implemented in accordance with Article 16 (2) of the Data Protection Act.
12. Communication
When communicating via unencrypted email or messenger services, there is a risk of data loss or interception. Confidentiality cannot be guaranteed. By contacting me via such channels, you consent to their use.
13. Use of Cookies
Cookies are small data units that help identify your browser. They are used to improve usability.
Types of cookies used:
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Necessary cookies
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Functional cookies
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Analytical cookies
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Marketing cookies
You can disable cookies in your browser, but some features may not work.
14. Contact
For questions, contact: info@tcm-jammal.ch
15. Updates
This Privacy Policy may be updated at any time. The latest version applies.
By using my website, you agree to these terms and the processing of your data.